Hurtigruten

Head Waiter

About the position

With our 130 years of experience along the Norwegian coast, we have connected coastal communities and given our guests an authentic experience whether they sail short or far, from port to port or full round trip. At the same time, we have transported important cargo between ports. Our original coastal voyage is known worldwide as "the world's most beautiful coastal voyage", combining beautiful scenery and authentic culture with delicious food experiences. In addition, we have our beautiful ship, MS Trollfjord, which sails to Svalbard in the summer and North Cape in the winter.

Now, Hurtigruten Norway are ready to increase the number of commercial ships on this iconic voyage. MS Otto Sverdrup sails from Hamburg to Norwegian destinations with primarily German guests, where we want new colleagues who can communicate in German.

We are now looking for people for all our ships where we want you who are passionate about service and love to offer good guest experiences. Do you want to join the journey and show our guests our home?

Do you dream of leading amazing restaurants? Do you want to help create world-class adventure travel? Are you able to drive the team through change and development? Are you hungry for new challenges in a company with high ambitions and full speed ahead?

We are now looking for a head waiter with a passion for the role of host and good guest experiences.

Qualifications/Experience

• Certificate of apprenticeship in restaurant is preferred

• Extensive experience from the restaurant industry

• Quality conscious

• Good knowledge of HACCP

• Personal suitability will be emphasized

• Must be fluent in Norwegian and English

• German and/or French is an advantage

Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crises course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves

Duties and responsibilities

• Responsible for the operation of the restaurant and surrounding areas, including proper cleaning and hygiene in accordance with established procedures and instructions

• Responsible for cleaning plans in restaurants in cooperation with the buffet responsible

• Ensure that routines are followed, and always lead by example

• Responsible for ensuring that the level of service to passengers is complied with by the restoration staff, including proper serving, uniform and treatment of passengers

• Provide necessary training to the restoration staff, food & beverage and especially when delegating work tasks

• Ensure that the liquor licence and the Alcohol Act are complied with

• In cooperation with the warehouse manager, responsible for the withdrawal and sale of all sales items in the restaurant

• Co-responsible for supervision and maintenance of equipment in restaurants

• Cashier for the restaurant

• In collaboration with the restaurant manager motivate to actively increase sales

Personal qualities

• You have a high focus on safety

• You are a confident leader who is able to motivate and inspire your employees

• You are sociable, solution-oriented and flexible

• You have control over the details, while being able to see the big picture

• You like to work in a team. You have good communication skills, both orally and in writing, are responsible and decisive

• You recognize yourself in our values: We Inspire, We Empower, We Care, We Explore.

We offer

• An exciting future characterised by new initiatives and great drive

• A challenging position, where you work with one of Norway's strongest brands together with good colleagues

• Varied working day with shifts1:1 (two round trips)

• Exciting F&B concept

• Food and lodging on board

• Paid travel to and from the port of departure, by arrangement

• Salary according to Norwegian tariff

• Competitive terms with, among other things, good pension and insurance terms

• A unique workplace with good colleagues of all ages and social cohesion

• Challenging working days with Norway's most beautiful views

Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.

Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?

Do not hesitate to read more about the position and apply here:

https://emp.jobylon.com/jobs/195138-hurtigruten-norway-head-waiter/

About the company

The undisputed global leader in sustainable exploration and leisure travel – a driving force for a more environmentally friendly travel industry.

Hurtigruten Group was founded in 1893 and is a world leader in adventure travel. We have over 2400 employees worldwide from more than 50 countries. Our operations take place in three main areas – Hurtigruten Expeditions, Hurtigruten Norway and Hurtigruten Svalbard – offering unique, small ship- and land-based adventures from pole to pole. We take guests to the most spectacular places on our planet, visiting everything from pristine wilderness to diverse communities.

Hurtigruten Group is revolutionizing the tourism industry's approach to sustainability, offering authentic local experiences that leave a footprint we are proud of – both in nature and in the communities we visit.

Hurtigruten Norway's have seven ships connecting 34 communities along our rugged coastline, bringing you closer to nature and local communities on what is called the World's Most Beautiful Sea Voyage. In addition, we have MS Trollfjord which sales to Svalbard in the summer and North-cape in the winter and from January 2024 we even have MS Otto Sverdrup which sales from Hamburg to Norwegian destinations. We have been offering a unique combination for local travellers, freight and international tourists since our first departure almost 130 years ago. We give people a new perspective on what a domestic adventure trip can be.

Our company is revolutionizing the travel industry's approach to sustainability through a series of key measures to protect the nature we visit.

Location

Hurtigruten
Langkaia 1, 0150 Oslo Norway