Hurtigruten
Hospitality Crew


About the position
With our 130 years of experience along the Norwegian coast, we have connected coastal communities and given our guests an authentic experience whether they sail short or far, from port to port or full round trip. At the same time, we have transported important cargo between ports. Our original coastal voyage is known worldwide as "the world's most beautiful coastal voyage", combining beautiful scenery and authentic culture with delicious food experiences. In addition, we have our beautiful ship, MS Trollfjord, which sails to Svalbard in the summer and North Cape in the winter.
Now, Hurtigruten Norway are ready to increase the number of commercial ships on this iconic voyage. MS Otto Sverdrup sails from Hamburg to Norwegian destinations with primarily German guests, where we want new colleagues who can communicate in German.
We are now looking for people for all our ships where we want you who are passionate about service and love to offer good guest experiences. Do you want to join the journey and show our guests our home?
Hurtigruten is a world leader in adventure travel and is therefore fully committed to the professionalization of hotel operations on board. We work extremely further on development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.
Are you passionate about providing world-class service? Are you hungry for new challenges and want to work with our concept that is a world leader in local food and adventure travel? Then it is you we seek!
We are looking for waiters, bartenders, shop staff, cleaners, dishwashers and café employees for permanent positions.
Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.
Duties and responsibilities
• Waiters, bartenders, shop staff, cleaners, dishwashers and café staff, who are willing to help where needed, whatever type of task, depending on the ship's needs
• Create great guest experiences through outstanding service
• Tell the story of the Norwegian coast, local communities, food and drink and about Hurtigruten as a destination
• Sales within the areas you are allocated (drinks, food, store goods, etc.) and be a driving force for additional sales of all offers on board
• Perform assigned tasks in accordance with standard operating procedures for hotel operations on board and the ship's operations and safety management systems
Qualifications/Experience
• Minimum 2 years of experience from the hotel, restaurant industry or similar
• A certificate of apprenticeship or higher education in hotel and restaurant subjects is desirable
• Good spoken English language is a requirement. Proficiency in German is a definite advantage.
• Nordic language skills are desirable
Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crises course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves.
Personal qualities
• Outstanding on sales and service
• Being extrovert and like to share a good story
• Thrive in a varied and hectic working day
• High focus on safety
• Comfortable living close to guests and colleagues
We offer
• A challenging position, where you work with one of Norway's strongest brands together with good colleagues
• Varied working day with 1:1 shifts (two round trips)
• Food and lodging on board
• Paid travel to and from the port of departure, by arrangement
• Salary in accordance with collective agreement
• Good insurance and pension terms
• A unique workplace with good colleagues of all ages and social cohesion
• Challenging working days with Norway's most beautiful views
Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?
Do not hesitate to read more about the position and apply here:
https://emp.jobylon.com/jobs/196708-hurtigruten-norway-hospitality-crew/
About the company
The undisputed global leader in sustainable exploration and leisure travel – a driving force for a more environmentally friendly travel industry. Hurtigruten Group was founded in 1893 and is a world leader in adventure travel. We have over 2400 employees worldwide from more than 50 countries. Our operations take place in three main areas – Hurtigruten Expeditions, Hurtigruten Norway and Hurtigruten Svalbard – offering unique, small ship- and land-based adventures from pole to pole. We take guests to the most spectacular places on our planet, visiting everything from pristine wilderness to diverse communities. Hurtigruten Group is revolutionizing the tourism industry's approach to sustainability, offering authentic local experiences that leave a footprint we are proud of – both in nature and in the communities we visit. Hurtigruten Norway's have seven ships connecting 34 communities along our rugged coastline, bringing you closer to nature and local communities on what is called the World's Most Beautiful Sea Voyage. In addition, we have MS Trollfjord which sales to Svalbard in the summer and North-cape in the winter and from January 2024 we even have MS Otto Sverdrup which sales from Hamburg to Norwegian destinations. We have been offering a unique combination for local travellers, freight and international tourists since our first departure almost 130 years ago. We give people a new perspective on what a domestic adventure trip can be. Our company is revolutionizing the travel industry's approach to sustainability through a series of key measures to protect the nature we visit.